Gold standard of bereavement services

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THE SENSITIVE and caring team at Harrogate Borough Council’s Bereavement Services Team has been recognised as providing the highest standard of services with a gold award from the Charter for the Bereaved.

Based on the guidleines provided by the charter and an annual assessment run by the Institute of Crematorium and Cemetery Managers a gold standard was awarded to the team which each year manage around 1,500 burials and cremations.

Coun Nick Brown, Cabinet Member for Public Protection and Rural Affairs noted the teams level of care, sensitivity and commitment as crucial factors in earning the high award. He said: “We have one crematorium in Harrogate, 13 closed churchyards and 10 cemeteries across the district all managed by the team.

“Each family member or friend that has to arrange a funeral is assured of the very best care and attention. They know that our staff will do everything in their power to make sure that the arrangements reflect their individual requirements.

Coun Brown, who took over responsibility for the service in May this year has already visited the main offices and a number of the cemeteries.